Information we may collect
We may collect information that can identify you (“personal information”), such as your name and e-mail address when you (or other customers) provide it to us when using the WWW.KKROBOTIC.COM website or in some other manner. WWW.KKROBOTIC.COM may also collect other types of information in the following ways when you visit our website:
- Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.
- KKROBOTIC.COM may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience.
- KKROBOTIC.COM may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.
How we collect and use information
If you provide WWW.KKROBOTIC.COM with personally identifiable information, this information may be used to provide you with information regarding WWW.KKROBOTIC.COM and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our website’s content, layout and services. These uses improve and customize our interactions with you. If you contact a customer service representative or jewelry consultant and provide personally identifiable information to the consultant or submit a request through our Website, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you. In addition to the uses set forth above, if you place an order with WWW.KKROBOTIC.COM, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we believe may be helpful to you. If you do not want to receive certain communications from WWW.KKROBOTIC.COM you may elect to opt-out of receiving such communications; please see the “Choice/Opt-Out” section below for more information.
We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, website content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users’ demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our website and our marketing programs.
Compliance with Law and Fraud Protection
We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Partners, Affiliates, and Service Providers
We may share your personally identifiable information with authorized third-party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: webhosting companies, fulfillment companies (e.g., companies that fulfill product orders), loose diamond suppliers, jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with WWW.KKROBOTIC.COM, to confirm and process your order we will share your personally identifiable information with the credit card company or financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by WWW.KKROBOTIC.COM. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction. In the event that our authorized third party partners, agents and contractors provide personalized advertising to you, you may opt out of receiving said personalized advertisements from multiple advertising companies by visiting the following website:http://www.networkadvertising.org/choicesor http://www.aboutads.info/choices.
Feedback and Testimonials
If you provide feedback or testimonials on the website or on WWW.KKROBOTIC.COM products or services, we may post this feedback or testimonial, including personally identifiable information, on the website or in marketing and promotional materials. We may, by our sole discretion, edit feedback or testimonials for length and content.
If you choose to participate in a special event (for example, a promotion, contest or sweepstake), WWW.KKROBOTIC.COM may share your personally identifiable information with those organizations participating in the applicable event. Typically, these third parties do not use your information for any other purpose other than to manage the event. In some cases these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.
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Your personally identifiable information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personally identifiable information would be transferred as one of the business assets of the Company.
Your personally identifiable information may be stored and processed in the United States or any other country in which WWW.KKROBOTIC.COM or its partners, affiliates, service providers, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country.
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